Cookies Policy
1.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
1.2 All Cookies used by and on our site are used in accordance with current Cookie Law.
1.3 Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Site may not function fully or as intended.
1.4 Certain features of our site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 1.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 1.6, but please be aware that our site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
1.5 The following first party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary |
| apexchat_operator_id | Determining which agent has been selected for this invitation | NO |
| apexchat_operator_id | The actual ID of the operator, which is the real-world name of the person on the far end when in SAAS operator mode | NO |
| apexchat_profile_id | The id of the “profile” of the invitation, used to determine what configuration of invitation should be shown | NO |
| apexchat_visitor_id | The identifier for the visitor based on a server-side generator | NO |
| _gat_UA | Tracking cookie for analytics.js. Used to throttle request rate. | NO |
| _jsuid | Used to collect information about how visitors find and use our Website. We use the information to compile reports and statistics on our most popular pages and to generally help us improve the Website. | NO |
| _first_pageview | Used to collect information about how visitors find and use our Website. We use the information to compile reports and statistics on our most popular pages and to generally help us improve the Website. | NO |
| _gid | Used to distinguish users. | NO |
| _ga | Used to distinguish users. | NO |
| NID | Google uses cookies, like the PREF cookie, NID and SID, to contribute to the personalization of the ads in Google properties, like Google search. For example, we use them to store your most recent searches, your previous interactions with an advertiser’s ads or search results and your visits to an advertiser’s website. In this way we can show you personalized ads on Google. | NO |
| vuid | We use Vimeo to embed videos onto our website. These cookies are used by Vimeo to collect analytics tracking information. | NO |
1.6 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
1.7 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our site more quickly and efficiently including, but not limited to, login and personalisation settings.
1.8 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings